NZ’s digital health system and services constrained – report
Otautahi - New Zealand would recapture its position once again as a global leader in digital health, but for the health the sector being constrained by the challenge of developing a fully co-ordinated nationwide strategy, a new report says.
New Zealand Health IT (NZHIT), an industry leader of the Aotearoa’s digital health sector, has just released its 70-page paper - Hauora, Mauri Ora: Enabling a Healthier Aotearoa New Zealand.
Kate Reid, the NZHIT chair, says the constraint is further compounded by a low level of digital literacy in the sector, systemic impediments to innovation, disabling procurement processes, and the slow progress being made to provide New Zealanders with equitable access to their health data.
“We can enable improvement in the delivery of all healthcare services, helping address the issues of equity of access and equitable outcomes, while fostering a digital health industry that supports these changes.
“Digital health provides a unique opportunity to transform our health systems and services here in New Zealand, while concurrently creating new jobs and career opportunities for Kiwis that will help support New Zealand’s prosperity.
“This moment in time opportunity could see Aotearoa New Zealand create a health and disability system that will have the world eager to adopt our enabling solutions.
“But the New Zealand health and disability system is challenged with inequities in access to healthcare and in equality of health outcomes.
“Growing demand and consumer expectations, increased costs for new treatments and medicines, an ageing workforce, and the historical lack of investment in digital infrastructure are among the pressures highlighted by last year’s New Zealand Health and Disability Review.
“At the same time, New Zealand has a burgeoning digital health industry, demonstrated by the more than 160 members of our industry association.
“During this covid pandemic, we are now beginning to witness significant shifts in the traditional models of care, from an almost total focus on providing healthcare, to wellbeing, consumer empowerment and the reduction in demand on our already stretched resources.
“While diseases and injuries will never be completely eliminated, we will be able, through science, data, and technology, to identify and diagnose earlier, intervene proactively through these new approaches, and better understand management and recovery pathways to help people.
“A renewed focus on digital health presents us with the opportunity to enable, support and accelerate the changes the sector recognises as being essential if we are to move beyond an acceptance of the status quo and its implicit shortcomings.”
The report makes a number of recommendations to government including the establishment of a national digital health innovation network to drive digital systems and services.
It also suggests a national digital health academy should be set up to fast track health workforce digital literacy.
Reid says the impact of adopting the recommendations will be profound and long term.
“These are not quick fixes, but time is of the essence. We need to act, and we need to act now.”
For further information contact Make Lemonade editor-in- chief Kip Brook on 0275 030188



Lisa was born in Auckland at the start of the 1970s, living in a small campsite community on the North Shore called Browns Bay. She spent a significant part of her life with her grandparents, often hanging out at the beaches. Lisa has many happy memories from those days at Browns Bay beach, where fish were plentiful on the point and the ocean was rich in seaweed. She played in the water for hours, going home totally “sun-kissed.” “An adorable time to grow up,” Lisa tells me.
Lisa enjoyed many sports; she was a keen tennis player and netballer, playing in the top teams for her age right up until the family moved to Wellington. Lisa was fifteen years old, which unfortunately marked the end of her sporting career. Local teams were well established in Wellington, and her attention was drawn elsewhere.